The Library 2.0 professional, and all the rest

This is a dual reply to both Librarian in Black and Library Garden. Both question how professionals can still seem to hold on to old practices in the face of “Library 2.0″ to hold an “unwillingness to take on anything new“.

A quote from Library Garden:

But how did we get to this stage? Why do we have professional librarians who refuse to keep up with the professional and technological requirements? How did we reach a point where the patrons’ needs were less important than the traditional way of doing things? All along, the job of a reference librarian has been to find the information patrons need. We are in the business of connecting people to the information they require… so why care about the format that information is found in?

My reply brings up a lot of issues I have been realizing about Library 2.0 and librarianship in general.

Of course we should always keep up with the times. Librarians have always been seen as the avant-garde of information technology (even beginning with the codex).

I think the real danger is to see technology as the complete solution. Patrons not coming to the library: must be because there is no Flickr group. Reference service stats down: must be because IM reference is so horrible, or non existent. Teenagers choosing Google over books: we need a Second Life presence.

There is a problem in society and culture right now where people choose cheap and easy information satisfactions over long, difficult but ultimately more enriching ones. True, we should use technology to fulfil the later, but it is not going to do the work for us, nor solve all of our problems.

Sometimes people just can’t have it cheap and easy. And the library has to keep promoting the hard and rewarding path and instruct (gasp!) patrons as to why that path is rewarding.